Frequently Asked Questions (FAQ)
Have a burning question about Translation Services in Singapore? We are here to address your most pressing enquiries!
Certificate Translation Services
How long does it take to translate an education certificate?
The turnaround time depends on several factors such as the complexity of the document and the language pair involved. However, we strive to deliver translations within a reasonable timeframe without compromising quality.
Can WhizWordz provide certified translations?
Yes, we offer certified translations that are accepted by universities, government authorities, and other institutions worldwide.
How do I submit my documents for translation?
You can easily submit your documents through our Whatsapp message, online platform or by email. We accept various file formats including PDF, Word documents, scanned copies, or clear photographs.
What languages do you offer translation services for?
We offer translation services for a wide range of over 40 languages, including but not limited to English, Mandarin, Malay, Tamil, Spanish, French, German, and Japanese. Contact us for specific language requirements.
How much does education certificate translation cost?
The cost of translation depends on factors such as the number of pages, language pair, and urgency. We provide competitive pricing tailored to your specific needs. Check out our document translation services rates here.
Can I get a free quote for my education certificate translation?
Yes! Simply reach out to us with the details of your project and we will be happy to provide you with a free quote.
Translation Services
Here are answers to some frequently asked questions about Translation Services:
How much does translation services cost in Singapore?
The actual translation services costing will depend on language, complexity, turnaround time and other specifics of your project.
How long does it take to translate documents?
The time required for document translation depends on various factors such as document length, complexity, subject matter, and formatting requirements.
Can WhizWordz handle specialised translations in a specific industry?
Yes, WhizWordz being a reputable translation agency often have experts with domain-specific knowledge and experience. We can handle specialised translations in various industries such as legal, medical, technical, marketing, and more.
How do WhizWordz ensure the accuracy of translations?
WhizWordz employs skilled translators who are native speakers and have high proficiency in the respective language translation. We also follow quality assurance processes that include proofreading and editing to ensure accurate translations.
What file formats do WhizWordz accept for translation?
We accept a wide range of file formats including Word documents, PDFs, PowerPoint presentations, Excel spreadsheets, HTML files, and more.
Do WhizWordz offer certified translations for official documents?
Yes, we offer certified translations for official documents such as birth certificates, marriage certificates, academic transcripts, and legal contracts. These certified translations are accepted by government authorities and institutions.
Can I request revisions if I'm not satisfied with the initial translation?
Absolutely! WhizWordz International offers up to 2 rounds of revision services from the draft copy to ensure customer satisfaction. We will work closely with you to address any concerns or make necessary changes.
What languages does WhizWordz International translate?
WhizWordz International offers translation services for a wide range of languages including English, Chinese (simplified/traditional), Malay, Tamil, Japanese, Korean, French, German, Spanish, and many more.
Copyediting
Here are answers to some frequently asked questions about copyediting:
What is Copyediting and Why is it Essential?
Copyediting is a skilled task that improves written content by ensuring accuracy, clarity, and quality. It enhances readability, eliminates errors, and boosts the professionalism and credibility of the text for effective communication.
What are the Key Benefits of Copyediting Services?
Copyediting services improve accuracy and readability by ensuring error-free, engaging content. They also enhance the structure and focus of written work, making it more impactful and easier to understand, thereby improving written communication.
Is There a Difference Between Proofreading and Copy-Editing? Whose Services Should I Engage?
Yes, there is a distinct difference between proofreading and copy-editing. Proofreading typically involves correcting spelling, grammar, and punctuation errors, while copy-editing focuses on improving style, accuracy, and overall quality of the content. Both services are essential in the editing process to ensure high-quality written materials. Depending on your needs, engaging both proofreading and copy-editing services can provide comprehensive editing support.
How Will My Document Be Handled During Copy-Editing?
During the copy-editing process, your document will be meticulously reviewed, revised, edited by experienced copy-editors. In WhizWordz, we use tools such as Microsoft Word’s ‘track changes’ function to show corrections, suggestions, and comments for easy acceptance into the document. This ensures that your content is polished to meet the required standards while preserving your original message and intent.
What Types of Content Can Benefit from Copy-Editing Services?
Copy-editing services cater to a wide range of content categories, including but not limited to education-related content such as academic editing, theses, dissertations, business editing for advertising, blog posts, reports, website and online editing for product descriptions, articles, as well as non-fiction and fiction editing for manuscripts, novels, and other creative writing. Regardless of the content type, professional copy-editing can significantly enhance the overall quality and impact of written materials.
How to Choose a Reliable Copyediting Agency?
When choosing a copyediting agency, consider the qualifications and experience of their copy-editors and their quality assurance processes. Opt for reputable services like WhizWordz for error-free content and polished materials.
Copywriting
Here are answers to some frequently asked questions about copywriting:
What is Copywriting?
Copywriting is the strategic process of crafting written content to inform, persuade, and engage target audiences. In the realm of marketing, copywriting plays a pivotal role in conveying brand messages effectively and driving desired actions from consumers.
Why Does My Business Need Copywriting Services?
Professional copywriting services are essential for businesses looking to enhance their brand communication and customer engagement. Skilfully crafted copy can help businesses establish a strong online presence, connect with their audience, and ultimately drive conversions and sales.
What Services does WhizWordz Offer?
Copywriting agencies offer a comprehensive range of services, including creating impactful advertisements, informative brochures, compelling website content, and engaging social media posts. These services are tailored to meet the unique needs and objectives of each client.
How Can Copywriting Help My Business Stand Out?
Compelling copy has the power to differentiate your brand from competitors by conveying your unique value proposition and resonating with your target customers. Well-crafted copy can capture attention, evoke emotions, and leave a lasting impression on your audience.
Who Should Consider Using Copywriting Services?
Businesses and individuals across various industries can benefit from professional copywriting services. Whether you are launching a new product, revamping your website, or seeking to improve your marketing materials, engaging a copywriter can help you achieve your communication goals effectively.
Why Choose Professional Copywriting Services Over In-house Writing?
Engaging professional copywriting services offers several advantages over in-house writing efforts. Experienced copywriters bring expertise, fresh perspectives, and a strategic approach to crafting content that effectively conveys your brand’s message and resonates with your audience.
How Are Documents Managed in Copywriting Services?
Our copywriting services involve collaborating with a team of experienced writers who work diligently to deliver high-quality content tailored to your specific requirements. Final documents are typically provided in formats such as Microsoft Word or text document for seamless integration into your existing materials.
What Types of Copywriting Projects WhizWordz Handle?
Our copywriting services cover a diverse array of projects, including sales materials, web content, social media posts, and more. Whether you require captivating advertisements or engaging blog posts, our team is equipped to deliver compelling content that aligns with your brand’s voice and objectives.
Interpretation
Here are answers to some frequently asked questions about interpretation:
How do I choose the right interpretation agency for my business?
When selecting an interpretation agency for your business, consider factors such as their experience in your industry, the languages they cover, their reputation among clients, and their ability to provide specialized expertise.
What types of interpretation services are available?
Interpretation services can be provided in various forms, including simultaneous interpretation, consecutive interpretation, whispered interpretation, and remote interpreting via video or phone.
Can professional interpreters help with legal matters?
Absolutely. Professional interpreters often specialise in legal interpretation, ensuring accurate communication during court proceedings, depositions, or legal consultations.
How can interpretation services enhance customer experience?
By offering multilingual support through professional interpreters, businesses can effectively communicate with customers in their preferred language, making them feel valued and understood.
Are interpretation services only beneficial for international businesses?
No. Even local businesses operating in multicultural communities can benefit from professional interpretation services to better serve diverse customer bases and improve communication within their teams.
Localisation
Here are answers to some frequently asked questions about website localisation:
What is website localisation?
Website localisation refers to adapting your online content like text, videos, imagery and other assets into different languages and regional cultural norms. This makes the site more engaging for foreign visitors.
Why is website localisation important?
It helps businesses connect with broader global audiences, drive international growth, increase foreign conversions and sales, improve local search engine visibility, and build trust and credibility in new markets.
What are some key benefits of localising a website?
The main benefits are expanding your reach globally, increasing conversions and sales from foreign visitors, enhancing local SEO rankings, creating tailored experiences, and building credibility through commitment to specific markets.
How does website localisation increase revenue?
By removing language barriers, speaking to customers in their native tongue, and optimising websites for international discoverability, localisation helps convert more foreign visitors into paying customers and clients.
What are some best practices for localising websites?
Best practices include planning for localisation early, researching target markets thoroughly, hiring native linguists, localising SEO elements, adapting visual assets, extensive QA testing, continuously managing content updates, and analysing performance.
How much do website localisation services usually cost?
The cost of professional website localisation services varies depending on factors such as language pairs involved, project complexity, project words count, turnaround time required etc. It is best to request a quote from reputable service providers who can provide an accurate estimate based on your specific requirements. Check out this document translation services rates blog article to find out more on how various pricing is utilised in Singapore.
Proofreading
Here are answers to some frequently asked questions about Proofreading Services:
What is Proofreading?
Proofreading is a crucial process that involves meticulously reading and marking corrections to written copies to ensure accuracy, consistency, and clarity in the text. At WhizWordz, we understand the significance of proofreading in enhancing the quality of translated content and ensuring that the message is effectively conveyed to the target audience.
Why is Proofreading Necessary?
Proofreading is essential post-translation to guarantee that the translated copy aligns with the original source text, maintains proper grammar, eliminates typos, and enhances overall readability.
What Processes Are Involved in Proofreading?
Our expert linguists at WhizWordz meticulously review translated documents, focusing on aspects such as grammar accuracy, typo elimination, and restructuring sentences for improved coherence. Additionally, formatting adjustments are made to meet client requirements and ensure a polished final product.
What Types of Documents Benefit from Proofreading Services?
Various types of content benefit from professional proofreading services, including web content for SEO enhancement, business proposals for ensuring credibility, official letters for maintaining professionalism, academic writing/publications for effective communication of research findings, and manuals for preventing errors with critical information.
What Formats Are Accepted for Proofreading?
WhizWordz accepts documents in Microsoft Word and Adobe Acrobat PDF formats for efficient editing and review. These formats enable our team to utilise advanced editing and commenting functions to deliver accurate and high-quality proofreading services.
Is Proofreading Limited to English Texts Only?
Beyond English texts, WhizWordz offers proofreading services for a diverse range of languages, including languages like Chinese, Malay Japanese, Korean, French, Spanish, German, Italian, and more. Our experienced proof-readers ensure precision and coherence across various languages to cater to a global clientele.
What Makes WhizWordz the Preferred Agency in Providing Proofreading Services?
At WhizWordz, we take pride in offering competitive pricing without compromising on quality, delivering reliable and prompt services, utilising a large pool of native proofreaders across various languages and industries, and providing top-notch customer service tailored to your needs.
How Can Proofreading Services Benefit Businesses and Individuals?
Accurate proofreading services play a pivotal role in enhancing the credibility, professionalism, and communication effectiveness of businesses and individuals. By ensuring error-free and polished content, businesses can impress clients, partners, and stakeholders while individuals can effectively convey their message with clarity and precision.
Subtitling
Here are answers to some frequently asked questions about Subtitling Services:
What are Subtitling Services?
Subtitling services encompass the meticulous process of creating textual translations that appear on screen alongside video content. These subtitles enable viewers to comprehend dialogue in a different language or provide accessibility for individuals with hearing impairments. By seamlessly integrating translated text with visual media, subtitling services enhance the viewing experience for a diverse audience.
Why Choose Subtitling Over Dubbing?
Opting for subtitling over dubbing offers several advantages. Subtitles preserve the original audio and emotional nuances of the video, maintaining the authenticity and artistic integrity of the content. Unlike dubbing, which involves replacing the original voices with voice actors, subtitling allows viewers to hear the original audio while following the translated text, resulting in a more immersive and genuine viewing experience.
How Do Subtitling Services Work?
The process of subtitling services begins with transcribing spoken dialogue from the video. Skilled linguists then translate the transcribed text into the desired language while ensuring accuracy and cultural relevance. The translated text is synchronised with the video, matching the timing of the dialogue to display subtitles that align seamlessly with the on-screen action.
What Languages Can Subtitling Services Cover?
Subtitling services have the capability to cover a vast array of languages to cater to a global audience. From widely spoken languages such as Chinese, Japanese, Korean to Spanish, French, and German and lesser common languages, subtitling services ensure that video content can reach and resonate with audiences worldwide, transcending linguistic barriers.
What is the Difference Between Subtitles and Captions?
Subtitles and captions serve distinct purposes in video content. Subtitles focus on translating spoken dialogue into text form, allowing viewers to understand foreign languages or follow along with dialogue. Captions, on the other hand, provide additional information such as sound effects, music descriptions, and speaker differentiation for viewers who are deaf or hard of hearing, enhancing accessibility and inclusivity.
What are the Benefits of Subtitling Services?
The benefits of utilising subtitling services extend beyond language translation. Subtitles aid in language learning, improve literacy rates, and facilitate cross-cultural understanding by enabling viewers to engage with diverse content in familiar languages. Additionally, subtitling services enhance video accessibility and broaden audience reach across global markets.
How to Choose a Reliable Subtitling Service Provider?
When selecting a subtitling service provider, it is essential to consider factors such as quality assurance, accuracy, timely delivery, competitive pricing, and customer feedback. A reputable subtitling service provider like WhizWordz prioritises attention to detail, linguistic expertise, and customer satisfaction to deliver exceptional subtitling solutions tailored to your requirements.
Transcription
Here are answers to some frequently asked questions about Transcription Services:
What is the importance of accuracy in transcription services?
Accurate transcription ensures that the content is faithfully represented in text form, maintaining the original message’s integrity.
How does WhizWordz ensure the quality of their transcription services?
WhizWordz employs qualified and experienced transcriptionists who are experts in their native languages and various industries to deliver high-quality transcriptions.
Can transcription services handle multiple languages?
Yes, WhizWordz International offers transcription services in various languages such as Simplified Chinese, Korean, Japanese, Malay, Tamil, and more to cater to Singapore’s diverse linguistic landscape.
What is the difference between verbatim and non-verbatim transcription?
Verbatim transcription includes every utterance and sound, while non-verbatim transcription focuses on capturing the meaning without unnecessary details like filler words or sounds.
Why is time stamping important in transcription services?
Time stamping helps accurately align text with audio, making referencing easier, especially for legal or court purposes.
Do transcription services provide translation as well?
Yes, after transcribing content, some clients may require translation into other languages for business or personal purposes.
What industries do transcription services cater to?
Transcription services at WhizWordz cover various fields including Legal, IT, Engineering, Finance, and Medical, among others.
What sets WhizWordz apart from other transcription service providers?
Transcription services at WhizWordz cover various fields including Legal, IT, Engineering, Finance, and Medical, among others.
Transcreation
Here are answers to some frequently asked questions about Transcreation Services:
What is Transcreation?
Transcreation is a specialised service that combines translation and creative elements to adapt content while preserving the original message’s intent, style, and context. It goes beyond literal translation to ensure the content resonates with the target audience in different cultural contexts.
Why is Transcreation Important in Advertising and Marketing?
Transcreation is crucial in advertising and marketing to ensure that promotional materials effectively communicate with diverse audiences. It helps maintain brand consistency, cultural relevance, and emotional impact, leading to better engagement and conversion rates.
How Does Transcreation Benefit Businesses?
Businesses benefit from transcreation by enhancing brand perception, increasing customer engagement, and expanding market reach. It allows companies to connect with consumers on a deeper level, creating memorable experiences that drive brand loyalty and sales.
What Industries Can Benefit from Transcreation?
Various industries can benefit from transcreation, including advertising agencies, marketing firms, e-commerce businesses, entertainment companies, and more. Any sector that values effective communication and brand positioning can benefit from transcreation services.
How Does WhizWordz Approach Transcreation Projects?
WhizWordz follows a structured process for transcreation projects, starting from understanding the client’s requirements to delivering the final transcreated content. The team collaborates closely with clients, conducts thorough research, and incorporates creative elements to produce compelling and culturally relevant content.
What Makes WhizWordz Stand Out as a Transcreation Agency?
WhizWordz stands out as a transcreation agency due to its commitment to quality, prompt delivery, competitive pricing, and professional customer service. The company’s team of experienced translators and copywriters ensures that each project meets the highest standards of accuracy and creativity.
Can WhizWordz Handle Urgent Transcreation Requests?
Yes, WhizWordz is equipped to handle urgent transcreation requests without compromising quality. The agency has the resources and expertise to meet tight deadlines while delivering transcreated content that meets clients’ expectations.
How to Get Started with WhizWordz for Transcreation Services?
To get started with WhizWordz for transcreation services, clients can reach out through the company’s website, email, or phone. The team will guide them through the enquiry process, understand their requirements, and provide a tailored solution to meet their transcreation needs.
What Languages Does WhizWordz Offer Transcreation Services In?
WhizWordz offers transcreation services in a wide range of languages to cater to global clients. Whether it’s English, Mandarin, Spanish, Arabic, or any other language, the agency has a team of native speakers and industry experts to handle diverse language requirements.
How Does WhizWordz Ensure Quality and Accuracy in Transcreated Content?
WhizWordz ensures quality and accuracy in transcreated content through rigorous proofreading, quality control checks, and feedback mechanisms. The agency follows industry best practices and client guidelines to deliver transcreated content that meets or exceeds expectations.
Can WhizWordz Provide Samples of Past Transcreation Projects?
Yes, WhizWordz can provide samples or case studies of past transcreation projects upon request. Clients can review these samples to gain insight into the agency’s transcreation capabilities and success stories in different industries and languages.
Typesetting
Here are answers to some frequently asked questions about Typesetting Services:
How long does the typesetting process typically take?
The duration of the typesetting process depends on factors such as project complexity and volume.
Can I provide my own fonts for typesetting?
Yes! If you have specific fonts you would like to use for your project or want to maintain consistency with existing branding guidelines, WhizWordz will be able to accommodate your font preferences.
What file formats are accepted for typesetting?
WhizWordz accepts a wide range of file formats, including PDF, Microsoft Word, Adobe InDesign, Photoshop and more.
Can typesetting improve the readability of my documents?
Absolutely! Typesetting involves careful consideration of factors like font choice, spacing, and alignment to optimize readability. WhizWordz has the expertise to enhance the overall legibility of your documents.
Are professional typesetting services only suitable for large-scale projects?
No, WhizWordz caters to projects of all sizes and range of typesetting services. Whether you need assistance with a small brochure or a comprehensive book layout, we can provide tailored solutions that meet your needs.
Vetting
Here are answers to some frequently asked questions about Vetting Services:
What is Vetting in the Context of Translation Services?
Vetting in the realm of translation services refers to the meticulous examination and critical assessment of translated texts to ensure they are accurate and fluent. This process, known as translation vetting, plays a crucial role in maintaining the quality and integrity of translated content.
How Does Translation Vetting Benefit Businesses?
Translation vetting provides businesses with the assurance that their translated materials are of high quality, culturally appropriate, and free from errors. By engaging vetting services, companies can enhance the accuracy and effectiveness of their translated content, thereby improving communication with their target audience.
When Should Companies Consider Translation Vetting?
Companies should consider translation vetting when they already have translated content but seek a second opinion to ensure its accuracy and fluency. This is especially relevant when translations are done in-house or by external vendors, as vetting helps in identifying and rectifying any inconsistencies or inaccuracies in the text.
What Processes Are Involved in Translation Vetting?
The translation vetting process typically involves reviewing both the source and translated texts to compare and assess the accuracy of the translation. Qualified professionals at WhizWordz carefully examine the content, provide comments on areas for improvement, and offer suggestions to enhance the overall quality of the translation.
How Does WhizWordz Conduct Translation Vetting?
At WhizWordz, when a translation vetting service is requested, clients are required to provide both the source and translated copies. This allows our team to gain a comprehensive understanding of the content and tailor the vetting process accordingly. We then provide an official quotation based on the word count of the translated texts before proceeding with the vetting.
What Criteria are Used to Determine the Extensiveness of Vetting Needed?
The extensiveness of vetting needed is determined based on factors such as the complexity of the content, language nuances, and specific client requirements. By assessing these criteria, WhizWordz can tailor the vetting process to meet the unique needs of each client effectively.
How is Pricing Structured for Translation Vetting Services?
Pricing for translation vetting services at WhizWordz is typically based on the word count of the translated texts. This transparent pricing model allows clients to understand the cost involved upfront and ensures that they receive quality vetting services at competitive rates.
What Happens After the Vetting Process?
After the vetting process is complete, WhizWordz provides clients with the vetted translated files along with comments and suggestions for improvements. Clients can review these comments, make any necessary amendments, and finalise the translated content for use.
Can Clients Provide Feedback or Seek Clarifications After Vetting?
Yes, clients are encouraged to provide feedback, seek clarifications, or request further assistance after the vetting process. WhizWordz values client input and aims to ensure that all concerns are addressed promptly to deliver a satisfactory vetting experience.
Why Choose WhizWordz for Translation Vetting?
WhizWordz offers competitive pricing, reliable and prompt services, quality and accurate delivery, a large pool of experienced translators, and professional customer support.
